Remote Bilingual Call Center Agent (English/Spanish)

Valor Intelligent Processing; Laredo (TX); Hybrid; USD 23,419 - 26,174; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Job summary

Valor Intelligent Processing in Laredo, Texas is seeking Bilingual Call Center Representatives to support diverse client projects. Candidates should be fluent in English and Spanish, possess strong communication skills, and be able to handle customer service inquiries efficiently.

This role offers a starting pay of $17.00 - $19.00 per hour, with opportunities for growth and various benefits including paid training and health coverage. Ideal candidates have a high school diploma and a customer-first mindset.

Qualifications

• Fluent in English and Spanish (spoken and written).
• Strong typing skills (20+ WPM) and data entry experience.
• Ability to work scheduled shifts, including weekends and holidays.

Responsibilities

• Handle inbound and outbound calls with professionalism.
• Listen actively to understand customer needs.
• Use internal systems to manage accounts and process claims.

Skills

Bilingual (English and Spanish)

Customer service

Problem-solving

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Valor Intelligent Processing in Laredo, Texas is seeking Bilingual Call Center Representatives to support diverse client projects. Candidates should be fluent in English and Spanish, possess strong communication skills, and be able to handle customer service inquiries efficiently.

This role offers a starting pay of $17.00 - $19.00 per hour, with opportunities for growth and various benefits including paid training and health coverage. Ideal candidates have a high school diploma and a customer-first mindset.