Bilingual Call Center Pro — Remote After Training

Opus Inspection Technologies Inc; Lombard (IL); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Opus Inspection Technologies Inc. in Lombard, IL is seeking a Bilingual Call Center Representative. The role involves handling inquiries from motorists about the Illinois Vehicle Emissions Testing Program and assisting inspection stations with questions and forms. Training is provided before the option to work from home.

Requirements include a high school diploma and at least one year in customer service or call center work. Strong communication skills and reliability are essential for success.

Qualifications

• High School diploma or equivalent.
• One-year experience in a Customer Service or Call Center environment.
• Experience in successful conflict resolution preferred.

Responsibilities

• Respond in a professional, courteous, supportive, and informative manner to all inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.
• Professionally interact with inspection station personnel assisting with technical and procedural questions and concerns pertaining to the emissions testing process as well as administrative support (providing forms, training information, etc.)

Skills

Verbal communication

Written communication

Interpersonal skills

Multitasking

Punctuality

Education

High School diploma or equivalent

Tools

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

Opus Inspection Technologies Inc. in Lombard, IL is seeking a Bilingual Call Center Representative. The role involves handling inquiries from motorists about the Illinois Vehicle Emissions Testing Program and assisting inspection stations with questions and forms. Training is provided before the option to work from home.

Requirements include a high school diploma and at least one year in customer service or call center work. Strong communication skills and reliability are essential for success.