Bilingual Call Center Customer Service Rep (English/Spanish)

Integration International Inc; Jersey City (NJ); On-site; USD 40,000 - 50,000; Full time

Job summary

Integration International Inc is seeking a Bilingual Customer Service Representative to provide assistance to customers in Mercerville, NJ. The ideal candidate will have at least 3 years of customer service experience and must be fluent in both English and Spanish.

This role involves answering customer inquiries, verifying information on applications, and ensuring compliance with licensing requirements. The duration of the contract is 6+ months with a possibility of extension.

Qualifications

• 3 years of recent customer service experience required.
• Ability to effectively communicate in English and Spanish.

Responsibilities

• Provide information to customers regarding various programs and services.
• Answer questions and clarify policies, regulations, and procedures.
• Request information from customers to determine needs.
• Verify completeness and accuracy of forms and applications.
• Conduct searches in electronic or manual files.

Skills

Customer service experience

Bilingual (English and Spanish)

Education

High School Diploma or higher

Job description

Integration International Inc is seeking a Bilingual Customer Service Representative to provide assistance to customers in Mercerville, NJ. The ideal candidate will have at least 3 years of customer service experience and must be fluent in both English and Spanish.

This role involves answering customer inquiries, verifying information on applications, and ensuring compliance with licensing requirements. The duration of the contract is 6+ months with a possibility of extension.