Bilingual Call Center Associate — First-Call Resolutions

Integrated Resources Inc.; Orange (CA); On-site; USD 22,041 - 34,440; Full time

Job summary

A leading company in the Call Center industry is seeking candidates for customer service roles. Responsibilities include meeting call handling standards, providing excellent customer service, and being comfortable with a flexible schedule. Candidates should possess strong communication skills and typing proficiency, along with bilingual abilities in Korean, Vietnamese, Spanish, or Farsi.

Qualifications

• Must have at least one year of Call Center experience.
• Must be able to talk and type simultaneously.
• Must be bilingual in Korean, Vietnamese, Spanish, or Farsi.

Responsibilities

• Responsible for meeting call handling requirements and telephone standards.
• Must be flexible in scheduling to adapt to business needs.
• Agree to observe service for training and quality control.

Skills

Communication

Customer Service

Multi-tasking

Typing

Education

High School

Job description

A leading company in the Call Center industry is seeking candidates for customer service roles. Responsibilities include meeting call handling standards, providing excellent customer service, and being comfortable with a flexible schedule. Candidates should possess strong communication skills and typing proficiency, along with bilingual abilities in Korean, Vietnamese, Spanish, or Farsi.