Bilingual Branch & Service Operations Coordinator

Northwest Landscape Services; Vancouver (WA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

Company Vehicle

On-Demand Pay

Paid Time Off & Holidays

Job summary

Northwest Landscape Services is seeking a Branch Administrator/Service & Operations Support in Washington. The role serves as the first contact for client inquiries, executing administrative tasks and tracking issues to resolution with high attention to detail.

Responsibilities include ERP data entry, Proposal creation, and coordinating with operations to ensure timely service delivery. Requires 2–4 years of related experience and a valid driver’s license, with bilingual English/Spanish

Qualifications

• High School diploma or equivalent required.
• 2-4 years related work experience.
• Bi-lingual English/Spanish required; strong customer service.

Responsibilities

• Answer client customer service line, determine nature of requests, enter into ERP and track to completion.
• Follow up on client requests with operations.
• Create basic proposals and seasonal proposals for clients.
• Prepare bids for common landscape services.
• Review reports and job data for discrepancies and share findings.

Skills

Bilingual English/Spanish

Customer service

Oral and written communication

Time management

Detail oriented

MS Office / Office Suite

Education

High School diploma or equivalent

2-4 years related work experience

Tools

Microsoft Office Suite

CRM systems

ERP systems

Job description

Northwest Landscape Services is seeking a Branch Administrator/Service & Operations Support in Washington. The role serves as the first contact for client inquiries, executing administrative tasks and tracking issues to resolution with high attention to detail.

Responsibilities include ERP data entry, Proposal creation, and coordinating with operations to ensure timely service delivery. Requires 2–4 years of related experience and a valid driver’s license, with bilingual English/Spanish