Bilingual Branch Member Service Rep – Sign-On Bonus

RBFCU Insurance Agency LLC; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Bilingual pay premium

Job summary

RBFCU Insurance Agency LLC is hiring a Branch Member Service Representative at the Domain branch in Austin, TX. The role blends teller and personal banker duties, with a starting wage of $20 per hour and a multi-month sign-on bonus.

Candidates who are bilingual (English/Spanish) may earn an additional $2 per hour after certification. The job emphasizes member service, fraud awareness, and opportunities for growth through RBFCU’s Learning and Development program.

Qualifications

• High School diploma or GED.
• Six months of work experience in a financial institution, customer service or sales preferred.
• Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule.

Responsibilities

• Provide enthusiastic, professional service to members and prospective members.
• Process a variety of transactions in person, drive-thru, video conference, or telephonic channels.
• Maintain cash controls and adhere to policies and regulatory requirements.
• Engage members through needs-based conversations and educate them on RBFCU products and services.

Skills

Customer service

Sales

Communication

Education

High School diploma or GED

Tools

PC software

Job description

RBFCU Insurance Agency LLC is hiring a Branch Member Service Representative at the Domain branch in Austin, TX. The role blends teller and personal banker duties, with a starting wage of $20 per hour and a multi-month sign-on bonus.

Candidates who are bilingual (English/Spanish) may earn an additional $2 per hour after certification. The job emphasizes member service, fraud awareness, and opportunities for growth through RBFCU’s Learning and Development program.