Bilingual Branch Client Experience Banker

JPMorgan Chase; San Bernardino (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in the United States. You will welcome clients, educate them on everyday banking and digital tools, and open or service accounts while following regulatory guidelines.

The role emphasizes building relationships, listening to client needs, and collaborating with branch teammates to meet financial goals. The position requires a high school diploma or GED, and English/Spanish bilingual abilities to assist diverse clients.

Qualifications

• Client service experience or comparable experience.
• Reading and speaking English and Spanish are required.
• Ability to learn products, services and procedures.
• Comfort with technology and digital banking tools.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing accounts while following policies.
• Assist clients with day-to-day transactions using Chase Mobile/App and ATMs.
• Build relationships by listening, asking questions and collaborating with the team.
• Perform branch operations and cash handling in line with procedures.

Skills

Client service experience

Bilingual English/Spanish

Cash handling experience

Product knowledge learning

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker in the United States. You will welcome clients, educate them on everyday banking and digital tools, and open or service accounts while following regulatory guidelines.

The role emphasizes building relationships, listening to client needs, and collaborating with branch teammates to meet financial goals. The position requires a high school diploma or GED, and English/Spanish bilingual abilities to assist diverse clients.