Bilingual Branch Banking Advisor

Woodforest National Bank

Conroe (TX)

On-site

USD 42,000 - 66,000

Full time

7 days ago

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Job summary

Woodforest National Bank seeks a Banker II - Bilingual to serve as a frontline ambassador in Texas-Conroe. You will build retail customer relationships, promote banking products, and ensure operational excellence while representing Woodforest’s core values of Ownership, Service, Community, and Integrity.

This full-time role requires at least 2 years in retail sales or customer service, with bilingual English/Spanish proficiency.

Qualifications

Minimum of 2 years of relevant retail sales and/or customer service experience.
Prior in-store retail banking experience preferred but not required.
Demonstrated willingness to accept coaching and feedback to improve performance.
Strong communication, organizational, and problem-solving skills.
Ability to work flexible or extended hours based on retail branch needs.
Must be fluent in English and Spanish.

Responsibilities

Deliver the Woodforest Experience by creating warm, welcoming, and personalized interactions with every customer, every day.
Engage customers to understand financial needs and clearly explain banking products, services, and digital solutions.
Perform branch servicing duties including teller transactions, cash handling, balancing, deposits, and vault activities.
Open and maintain deposit accounts and consumer loans with accuracy and compliance.
Support community engagement and in-store promotions while upholding Woodforest values.
Protect confidentiality and comply with policies, procedures, and regulatory guidelines.