Bilingual Banking Specialist II

Woodforest National Bank; Manor (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Woodforest National Bank in Manor, TX is seeking a Banker II - Bilingual to serve as a frontline ambassador, delivering the Woodforest Experience. You will build and grow retail customer relationships through exceptional service and proactive product marketing.

The role emphasizes ownership, service, community, and integrity while supporting branch operations, digital tools, and compliant practices. Minimum two years in retail sales or customer service is expected; English and Spanish fluency

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Demonstrated willingness to accept coaching and feedback.
• Ability to work flexible or extended hours based on retail branch needs.
• Strong communication, organizational, and problem-solving skills.
• Fluent in English and Spanish.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and marketing outreach.
• Resolve customer inquiries at first point of contact with internal partners as needed.
• Perform teller transactions, cash handling, balancing, and deposit activities.
• Open and maintain deposit accounts and consumer loan products with accuracy.

Skills

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Manor, TX is seeking a Banker II - Bilingual to serve as a frontline ambassador, delivering the Woodforest Experience. You will build and grow retail customer relationships through exceptional service and proactive product marketing.

The role emphasizes ownership, service, community, and integrity while supporting branch operations, digital tools, and compliant practices. Minimum two years in retail sales or customer service is expected; English and Spanish fluency