Bilingual Benefits & Plans Coordinator

Ultimate Staffing Services; Bakersfield (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Ultimate Staffing Services is seeking an Assistant Plans & Benefits Coordinator (Bilingual) to provide administrative support for employee and client benefit plans, enrollment processes, and eligibility maintenance.

The role requires bilingual English/Spanish communication, strong organization, and customer service skills to liaise with employees, clients, insurers, and internal teams in a fast-paced environment.

Qualifications

• High school diploma or equivalent; Associate's degree preferred.
• 1-2 years of administrative, benefits, HR, insurance, or customer service experience.
• Bilingual fluency in English and Spanish, written and verbal.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Excellent customer service, communication, and interpersonal skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Ability to handle sensitive and confidential information professionally.

Responsibilities

• Assist with administration of employee benefits programs (medical, dental, vision, life, disability, retirement).
• Support benefit enrollments, changes, terminations, and open enrollment activities.
• Review and process employee eligibility information; maintain records in HRIS and benefits systems.
• Respond to inquiries regarding benefits, coverage options, eligibility, claims, and enrollment procedures.
• Communicate with insurance carriers, brokers, and vendors to resolve issues.
• Prepare benefits-related correspondence and enrollment materials.
• Audit benefits data and maintain regulatory compliance.
• Track and reconcile benefit invoices and assist with billing discrepancies.
• Maintain confidentiality of employee and client information per HIPAA.

Skills

Bilingual English/Spanish

Organizational skills

Customer service

Communication skills

Interpersonal skills

Time management

Data entry accuracy

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office Suite

Job description

Ultimate Staffing Services is seeking an Assistant Plans & Benefits Coordinator (Bilingual) to provide administrative support for employee and client benefit plans, enrollment processes, and eligibility maintenance.

The role requires bilingual English/Spanish communication, strong organization, and customer service skills to liaise with employees, clients, insurers, and internal teams in a fast-paced environment.