Bilingual Benefits Coordinator Health Insurance Enrollment

ACCESS to Healthcare Network; Reno (NV); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance & Vision provided

Health Savings Account

Dependent Care FSA

Low-cost health insurance options for,

Dental insurance

Life Insurance

Long-Term Disability

WFH Options

4 Weeks Paid Time off

14 Holidays

Bereavement Leave

Paid parental leave

Tuition Assistance

Job summary

Access to Healthcare Network is seeking a Benefits Coordinator - Bilingual to assist Ryan White clients with enrollment in health insurance plans and the Access Medical Discount Program. The role emphasizes HIPAA compliance, accurate data handling, and strong client service in a fast-paced environment.

The position requires bilingual Spanish/English capability, solid office experience, and the ability to manage multiple priorities while delivering exceptional customer service to clients and

Qualifications

• Bilingual (Spanish/English) required.
• High School Diploma or equivalent required; Associate Degree (AA) preferred.
• Minimum one (1) year of experience in a healthcare, social services, or patient services setting; experience with medical billing, insurance benefits, or patient coordination preferred.
• Minimum one (1) year of general office experience, including data entry, filing, document management, and customer service.
• Minimum two (2) years of experience using databases and software applications, including Microsoft Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Respond to all phone calls, emails, and written correspondence within 48 hours of receipt.
• Process client referrals within 48 hours, unless otherwise directed by a provider, and in accordance with AHN policies and procedures.
• Orient and educate program participants on eligibility requirements, benefits, and available services.
• Monitor client appointments and track compliance with program requirements and guidelines.
• Maintain a thorough understanding of Access to Healthcare Network (AHN) programs and services.

Skills

Bilingual Spanish/English

Customer service

Data entry

Education

High School Diploma or equivalent

Associate Degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Access to Healthcare Network is seeking a Benefits Coordinator - Bilingual to assist Ryan White clients with enrollment in health insurance plans and the Access Medical Discount Program. The role emphasizes HIPAA compliance, accurate data handling, and strong client service in a fast-paced environment.

The position requires bilingual Spanish/English capability, solid office experience, and the ability to manage multiple priorities while delivering exceptional customer service to clients and