Bilingual Health Benefits & Enrollment Advisor

Family Health Center of Worcester, Inc.; Worcester (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A community health organization is looking for a Health Benefits Advisor to assist patients in obtaining medical insurance coverage and providing follow-up to guarantee enrollment. Candidates should have 2-4 years of experience in a healthcare role, strong customer service skills, and be bilingual in English and another language. A high school diploma is required, along with post-high school training. This position is essential for outreach services and patient enrollment.

Qualifications

• Two to four years of experience in human services or healthcare role is required.
• Knowledge of current health care reform regulations and processes.
• Experience with Virtual Gateway strongly preferred.

Responsibilities

• Assist patients in obtaining medical insurance coverage.
• Provide follow-up to ensure enrollment within the health center.
• Conduct outreach services.

Skills

Bilingual in English and another language

Clerical skills

Computer skills

Customer service skills

Prioritization skills

Education

High school/GED diploma

Post-high school training

BS/BA preferred

Job description

A community health organization is looking for a Health Benefits Advisor to assist patients in obtaining medical insurance coverage and providing follow-up to guarantee enrollment. Candidates should have 2-4 years of experience in a healthcare role, strong customer service skills, and be bilingual in English and another language. A high school diploma is required, along with post-high school training. This position is essential for outreach services and patient enrollment.