Bilingual Banker II: Retail Banking & Community Impact

Woodforest National Bank; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Woodforest National Bank in Houston, TX is seeking a Branch Banker II who will serve as a frontline ambassador, delivering the Woodforest Experience by building relationships and promoting banking solutions with every interaction. You will handle teller duties, process deposits, open accounts, and support digital tools, while meeting sales goals through proactive conversations and referrals.

Fluency in English and Spanish is required; the role demands flexibility to work extended hours and

Qualifications

• Minimum 2 years of retail sales/customer service experience.
• Bilingual in English and Spanish.
• Willing to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Flexibility to work extended hours based on branch needs.
• Maintain confidentiality and follow banking procedures.

Responsibilities

• Identify customer needs and recommend banking solutions to drive retail performance.
• Deliver Woodforest Experience through warm, personalized customer interactions.
• Promote products and services via referrals and local marketing outreach.
• Open/maintain deposit accounts and consumer loans with accuracy and compliance.
• Support branch operations, including teller duties and daily balancing.

Skills

Bilingual English & Spanish

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Houston, TX is seeking a Branch Banker II who will serve as a frontline ambassador, delivering the Woodforest Experience by building relationships and promoting banking solutions with every interaction. You will handle teller duties, process deposits, open accounts, and support digital tools, while meeting sales goals through proactive conversations and referrals.

Fluency in English and Spanish is required; the role demands flexibility to work extended hours and