Bilingual Banking Client Advisor

JPMorganChase; Garden Grove (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorganChase's Chase branch in California is seeking an Associate Banker to deliver welcoming, attentive service and leverage digital banking tools to help clients achieve their financial goals.

You will build trusted relationships, educate clients on accounts and solutions, and support branch operations while adhering to policies. Fluency in English and Vietnamese is required for success in this role.

Qualifications

• High school diploma or GED equivalent.
• Reading and speaking in both English and Vietnamese is required for this role.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing and opening accounts while following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build trusted relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and assist with cash devices following bank procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Bilingual English Vietnamese

Education

High school diploma or GED

Job description

JPMorganChase's Chase branch in California is seeking an Associate Banker to deliver welcoming, attentive service and leverage digital banking tools to help clients achieve their financial goals.

You will build trusted relationships, educate clients on accounts and solutions, and support branch operations while adhering to policies. Fluency in English and Vietnamese is required for success in this role.