Bilingual Banking Associate — Part-Time Customer Advocate

JPMorgan Chase & Co.; Manassas (VA); On-site; USD 28,000 - 36,000; Part time

Job summary

Chase, part of JPMorgan Chase & Co., seeks an Associate Banker in Manassas, VA to deliver welcoming service and help clients reach financial goals using modern banking solutions.

The role emphasizes building trusted relationships, guiding clients through account openings, and educating them on Chase Mobile App and online banking while collaborating with branch teammates.

Fluency in English and Spanish is required and prior client service experience is preferred.

Qualifications

• Client service experience or equivalent.
• High school diploma or GED.
• Spanish and English fluency required.
• Ability to greet clients and manage lobby flow.
• Ability to open accounts and educate clients on products.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and digital options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and partnering with the team.
• Perform branch operations and adhere to policies and procedures.

Skills

Client service excellence

Relationship building

Effective communication

Problem solving

Team collaboration

Bilingual Spanish/English

Education

High school diploma or GED equivalent

Job description

Chase, part of JPMorgan Chase & Co., seeks an Associate Banker in Manassas, VA to deliver welcoming service and help clients reach financial goals using modern banking solutions.

The role emphasizes building trusted relationships, guiding clients through account openings, and educating them on Chase Mobile App and online banking while collaborating with branch teammates.

Fluency in English and Spanish is required and prior client service experience is preferred.