Bilingual Banker II: Spanish/English Customer Advocate

Woodforest; Mount Olive (NC); On-site; USD 35,000 - 48,000; Full time

Job summary

Woodforest National Bank is hiring a Banker in North Carolina. You will serve as a frontline ambassador, delivering exceptional service and growing retail customer relationships while promoting Woodforest products and digital tools.

The role emphasizes ownership of customer interactions, adherence to policies, and collaboration with team members to meet sales and service goals in a fast-paced retail environment.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required
• Must be fluent in English and Spanish

Responsibilities

• Deliver the Woodforest Experience by creating warm, welcoming, and personalized interactions with every customer.
• Explain retail banking products, services, and digital solutions in simple terms.
• Perform branch servicing duties including teller transactions, cash handling, balancing, and vault activities.

Skills

Retail sales

Customer service

Bilingual English/Spanish

Education

High School Diploma

Job description

Woodforest National Bank is hiring a Banker in North Carolina. You will serve as a frontline ambassador, delivering exceptional service and growing retail customer relationships while promoting Woodforest products and digital tools.

The role emphasizes ownership of customer interactions, adherence to policies, and collaboration with team members to meet sales and service goals in a fast-paced retail environment.