Bilingual Banker II – Sales & Service Leader

Woodforest; Texas; On-site; USD 38,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience in a retail banking setting.

You will focus on building and growing retail customer relationships through proactive marketing of products and services, exceptional service, and careful execution of operational procedures, while aligning with Woodforest’s Core Values of Ownership, Service, Community, and Integrity.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Fluency in English and Spanish.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending banking solutions.
• Refer customers and market products to meet sales goals.
• Open and maintain deposit accounts with accuracy and compliance.
• Handle teller transactions and cash with attention to accuracy and security.
• Provide warm, personalized service and explain banking products clearly.

Skills

Communication skills

English & Spanish

Customer service

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience in a retail banking setting.

You will focus on building and growing retail customer relationships through proactive marketing of products and services, exceptional service, and careful execution of operational procedures, while aligning with Woodforest’s Core Values of Ownership, Service, Community, and Integrity.