Bilingual Banker II: Customer Growth & Service

Woodforest National Bank; Springfield (OH); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Woodforest National Bank is seeking a Banker in Ohio to serve as a frontline ambassador, delivering the Woodforest Experience through proactive service and sales inside a busy retail branch.

The role emphasizes building customer relationships, promoting banking products, and maintaining compliance with regulatory requirements, while living Woodforest’s Core Values of Ownership, Service, Community, and Integrity.

Qualifikationen

• 2+ years in retail sales or customer service
• In-store retail banking experience preferred but not required
• Willingness to accept coaching and feedback to improve performance
• Fluent in English and Spanish

Aufgaben

• Deliver Woodforest Experience by creating warm, welcoming, and personalized interactions with every customer.
• Identify customer needs and recommend suitable banking solutions.
• Engage customers to understand financial needs and explain products clearly.
• Support digital banking tools and platforms for a tech-driven experience.
• Maintain accuracy in transactions and account opening while following policies.

Kenntnisse

Retail sales

Customer service

Bilingual ENG/SPN

Communication

Problem solving

Regulatory knowledge

Organizational skills

Ausbildung

High school diploma

Jobbeschreibung

Woodforest National Bank is seeking a Banker in Ohio to serve as a frontline ambassador, delivering the Woodforest Experience through proactive service and sales inside a busy retail branch.

The role emphasizes building customer relationships, promoting banking products, and maintaining compliance with regulatory requirements, while living Woodforest’s Core Values of Ownership, Service, Community, and Integrity.