Bilingual Banker II – Customer-Driven Banking

Woodforest National Bank; Indiana; Presencial; USD 38.000 - 54.000; Jornada completa

Descripción de la vacante

Woodforest National Bank seeks a Banker to deliver the Woodforest Experience, building retail relationships through exceptional service and proactive product recommendations. You will engage customers, process transactions, and support digital tools in a fast-paced branch setting.

The role emphasizes ownership, service, and community impact, with opportunities to participate in local marketing and community events while maintaining high ethical standards and confidentiality.

Formación

• Minimum of 2 years of relevant retail sales or customer service experience.
• Fluent in English and Spanish.
• Willingness to accept coaching and feedback.
• Ability to work flexible or extended retail hours.
• Strong communication, organizational, and problem-solving skills.

Responsabilidades

• Deliver strong retail performance by identifying customer needs and recommending banking solutions.
• Achieve sales goals through proactive conversations, referrals, and marketing outreach in/out of the branch.
• Resolve customer inquiries at first contact with internal partners when needed.
• Maintain accurate transaction processing, account opening, and regulatory compliance.

Conocimientos

Proactive sales

Customer service

Communication

Problem-solving

Bilingual English/Spanish

Adaptability

Team collaboration

Educación

High School Diploma or equivalent

Descripción del empleo

Woodforest National Bank seeks a Banker to deliver the Woodforest Experience, building retail relationships through exceptional service and proactive product recommendations. You will engage customers, process transactions, and support digital tools in a fast-paced branch setting.

The role emphasizes ownership, service, and community impact, with opportunities to participate in local marketing and community events while maintaining high ethical standards and confidentiality.