Bilingual Automotive Service Advisor – Customer Solutions

Paycom; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Paid Training

Employee Discounts on Service

Paid Vacation

Full benefits package

Job summary

Greenway Hyundai Orlando in Orlando, FL is seeking an experienced Service Advisor to join our team. You will greet customers, interpret their needs, draft repair orders, and coordinate with technicians to ensure timely service.

The ideal candidate has dealership experience, a valid driver's license, and a commitment to exceptional customer satisfaction. Bilingual Spanish is a plus. We offer competitive pay, paid training, and comprehensive benefits.

Qualifications

• Two years of dealership Service Advisor experience preferred.
• Proven record of achieving exceptional customer satisfaction.
• Valid driver's license and good standing.
• Personal and professional integrity.
• Long-term career with a growing organization.
• CDK experience preferred.
• Bilingual (Spanish) preferred.

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service.
• Serves as the primary point of contact for all automotive service and repair matters.
• Consult with mechanics about necessary repairs and possible alternatives to expensive work.
• Sells additional needed services.
• Sets and manages the expectations for service delivery for both the customers and mechanics.
• Continuously updates customers on repair needs and completion times.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Performs other duties as assigned.

Skills

Customer service

Communication

Bilingual (Spanish)

CDK experience

Tools

CDK

Job description

Greenway Hyundai Orlando in Orlando, FL is seeking an experienced Service Advisor to join our team. You will greet customers, interpret their needs, draft repair orders, and coordinate with technicians to ensure timely service.

The ideal candidate has dealership experience, a valid driver's license, and a commitment to exceptional customer satisfaction. Bilingual Spanish is a plus. We offer competitive pay, paid training, and comprehensive benefits.