Bilingual Automotive Service Advisor (Spanish)

Lindsay Dodge Chrysler Ltd.; Manassas (VA); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

401(k)

Health, dental, life and disability保险

Bonuses

Paid vacations

Paid training

Professional working environment

Job summary

Lindsay Chrysler Dodge Jeep Ram in Manassas VA is seeking an Automotive Service Advisor to serve our large Hispanic clientele. A bilingual Spanish speaker is required to write repair orders, coordinate with technicians, and explain recommended maintenance.

We offer excellent pay and benefits including 401(k), health, dental, life and disability insurance, bonuses, paid vacations, paid training, and a professional, award-winning team in our fixed operations.

Qualifications

• Fluency in Spanish to serve diverse clientele.
• Strong customer service and communication skills.
• Ability to coordinate between service writers and technicians.

Responsibilities

• Write service repair orders and follow up with service clientele.
• Create and maintain working relationships with clients and technicians.
• Address the primary reason for the service visit and present recommended maintenance.
• Achieve monthly performance goals while maintaining superior customer satisfaction.
• Maintain communication with the customer throughout the day using text, email, and voice channels.

Skills

Spanish language

Customer service

Job description

Lindsay Chrysler Dodge Jeep Ram in Manassas VA is seeking an Automotive Service Advisor to serve our large Hispanic clientele. A bilingual Spanish speaker is required to write repair orders, coordinate with technicians, and explain recommended maintenance.

We offer excellent pay and benefits including 401(k), health, dental, life and disability insurance, bonuses, paid vacations, paid training, and a professional, award-winning team in our fixed operations.