Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Davison Township (MI); In loco; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

401k with employer contributions

Health insurance

Paid time off

Tuition assistance

Career growth opportunities

Descrizione del lavoro

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks.

Role requires strong customer service, ability to multitask, familiarity with automotive parts, and ASE certification. Bilingual Spanish is highly desired; training includes cash handling and various in-store services where permitted.

Competenze

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• ASE certification.
• Fluency in multiple languages (Spanish is highly desired)

Mansioni

• Greet customers and assist with merchandise selection.
• Promote all company customer service programs (Hi-5, Low Price Guarantee, etc.).
• Assist professional customers and support store management.
• Process exchanges and returns per policy.
• Handle cash, checks, cards and maintain cash drawer securely.
• Answer store phone and provide quotes and recommendations.
• Maintain stock, planogram updates and daily operations.
• Perform in-store services (wipers, batteries, codes) where allowed.

Conoscenze

Customer service

Multitasking

Bilingual (Spanish)

Formazione

ASE certification

Strumenti

Cataloging system

Weatherly index system

Descrizione del lavoro

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks.

Role requires strong customer service, ability to multitask, familiarity with automotive parts, and ASE certification. Bilingual Spanish is highly desired; training includes cash handling and various in-store services where permitted.