Bilingual Auto Parts Customer Service Specialist

O'Reilly Auto Parts; West Point (MS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Job summary

O'Reilly Auto Parts is looking for a Parts Specialist who will deliver excellent service to both retail and installer customers. You will assist with tasks assigned by store management and support customer needs efficiently.

The right candidate should possess outstanding customer service skills and be able to multitask in a fast-paced environment. Familiarity with automotive parts is a plus, and bilingual candidates, especially those fluent in Spanish, are highly encouraged to apply.

Qualifications

• Ability to provide friendly and professional customer service.
• Ability to quickly match alphanumeric sequences.
• Must be able to multitask, handling customers on the phone and in the store.

Responsibilities

• Provide exceptional service to retail and installer customers.
• Assist store management and complete company training.
• Accurately maintain cash drawer and process transactions.
• Perform operational tasks including stocking and inventory.
• Resolve customer complaints and perform in-store services.

Skills

Outstanding customer service

Multitasking

Alphanumeric matching

Knowledge of automotive parts

Fluency in Spanish

Education

ASE certification

Job description

O'Reilly Auto Parts is looking for a Parts Specialist who will deliver excellent service to both retail and installer customers. You will assist with tasks assigned by store management and support customer needs efficiently.

The right candidate should possess outstanding customer service skills and be able to multitask in a fast-paced environment. Familiarity with automotive parts is a plus, and bilingual candidates, especially those fluent in Spanish, are highly encouraged to apply.