Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; El Dorado Springs (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Tuition Educational Assistance

Career Growth Opportunities

Paid Time Off

Job summary

O'Reilly Auto Parts is seeking a parts specialist to deliver high levels of service to retail and installer customers. The role supports store management in daily tasks and may require occasional driving for deliveries, with bilingual candidates encouraged to apply.

The position emphasizes customer interaction, parts lookup, price quotes, and upholding company policies on transactions, returns, and service programs. ASE certification and automotive knowledge are valued assets.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support managers and installers with professional customers as needed.
• Handle cash, checks, credit card transactions, and returns per policy.
• Answer store calls, look up parts, quote prices, and promote related items.
• Process exchanges and returns for credit per policy.

Skills

Alphanumeric matching

Outstanding customer service

Multitasking

Bilingual desired (Spanish)

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts is seeking a parts specialist to deliver high levels of service to retail and installer customers. The role supports store management in daily tasks and may require occasional driving for deliveries, with bilingual candidates encouraged to apply.

The position emphasizes customer interaction, parts lookup, price quotes, and upholding company policies on transactions, returns, and service programs. ASE certification and automotive knowledge are valued assets.