Bilingual Automotive Parts & Customer Specialist

O'Reilly Auto Parts; Mitchell (SD); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Paid time off

401(k) with employer contributions

Medical, dental, and vision insurance

Stock purchase plan

Flexible Spending Account (FSA)

Job summary

O'Reilly Auto Parts in North Attleborough, MA is hiring a Parts Specialist to deliver high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply, with a focus on greeting customers, assisting with parts selection, and upholding company customer service programs.

The role involves handling cash transactions, processing exchanges, addressing complaints, and performing daily store operations, including stocking, price checks, and

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Able to multitask while assisting customers in-store and on the phone.
• Familiar with automotive parts and sales/service operations.

Responsibilities

• Greet and assist retail/walk-in customers with merchandise selection.
• Promote customer service programs and related selling initiatives.
• Process cash, checks and credit transactions accurately.
• Handle exchanges/returns and resolve complaints politely.
• Assist store and installer service teams with daily tasks and training.
• Support inventory, stocking, and planogram updates as needed.
• Occasionally drive deliveries when required.

Skills

Customer service

Multitask

Alphanumeric matching

Bilingual (Spanish)

Education

ASE certification

Job description

O'Reilly Auto Parts in North Attleborough, MA is hiring a Parts Specialist to deliver high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply, with a focus on greeting customers, assisting with parts selection, and upholding company customer service programs.

The role involves handling cash transactions, processing exchanges, addressing complaints, and performing daily store operations, including stocking, price checks, and