Bilingual Auto Service Advisor | Growth & Benefits

Lithia & Driveway; Nanuet (NY); On-site; USD 64,000 - 161,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Honda of Nanuet in Nanuet, NY is actively seeking bilingual Automotive Service Advisors to join our team. The role requires open availability, including Saturdays, to help customers get back on the road with confidence.

You will serve as the liaison between customers and technicians, develop repair estimates, write RO, manage warranties, and keep customers informed about progress and costs. A strong customer-service mindset and basic auto knowledge are essential.

Qualifications

• Bilingual preferred.
• Previous Service Advisor experience preferred.
• Experience as automotive technician a plus.
• Strong customer service focus.
• Basic mechanical understanding of an automobile.
• Valid driver’s license required.

Responsibilities

• Serve as the communicator between customer and technician; ensure needs are understood by both sides.
• Develop estimates by costing parts, supplies, and labor; calculate customer payments.
• Prepare repair orders and obtain approvals.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer manufacturer warranty for qualifying repairs.
• Keep customers informed of service specials, times, and expenses.

Skills

Bilingual

Customer service

Team player

Automotive knowledge

Driving license

Tools

Service database system

Job description

Honda of Nanuet in Nanuet, NY is actively seeking bilingual Automotive Service Advisors to join our team. The role requires open availability, including Saturdays, to help customers get back on the road with confidence.

You will serve as the liaison between customers and technicians, develop repair estimates, write RO, manage warranties, and keep customers informed about progress and costs. A strong customer-service mindset and basic auto knowledge are essential.