Automotive Service Advisor - Elevate Customer Experience

Paragon Honda; Woodside (NY); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Lucrative compensation plan

Paid time off

Medical

Employee vehicle purchase program

Descrizione del lavoro

Paragon Honda in New York, NY seeks an Automotive Service Advisor to greet customers, assess service needs, and communicate estimates and timelines. You will inspect vehicles, reference history, and promote services, parts, and accessories while ensuring accuracy and courtesy. Excellent communication and a professional appearance are valued.

This on-site role includes training and benefits. Responsibilities include promoting services, updating customers on progress, and handling warranty

Competenze

• Meet and greet service customers promptly in a professional and courteous manner.
• Inspect vehicle and reference service history to verify customer needs.
• Provide accurate cost and time estimates and obtain customer authorization.
• Meet state and federal auto service and consumer protection requirements.

Mansioni

• Promote services, parts, and accessories by understanding product requirements.
• Check on progress and communicate changes to customers.
• Administer warranty repairs per manufacturer guidelines.
• Confirm appointments and conduct post-repair follow-ups.

Conoscenze

Customer service

Communication

Professional appearance

High energy personality

Formazione

High school diploma or equivalent

Descrizione del lavoro

Paragon Honda in New York, NY seeks an Automotive Service Advisor to greet customers, assess service needs, and communicate estimates and timelines. You will inspect vehicles, reference history, and promote services, parts, and accessories while ensuring accuracy and courtesy. Excellent communication and a professional appearance are valued.

This on-site role includes training and benefits. Responsibilities include promoting services, updating customers on progress, and handling warranty