Bilingual Auto Parts Specialist – Customer & Tech Support

O'Reilly Auto Parts; Cedar Lake (IN); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions Start

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts seeks a Parts Specialist at our Cedar Lake, IN location to provide high-level service to retail and installer customers and assist store management with tasks. Bilingual candidates encouraged to apply.

You will greet customers, help select merchandise, assist professional customers, handle transactions, and support daily operations. Responsibilities include maintaining the cash drawer, processing exchanges, resolving complaints, stocking and image planogram updates, and

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selection of merchandise.
• Support store management and installers as needed.
• Handle cash, credit, and returns per company policy.
• Answer store phone calls and quote prices, promoting related items.

Skills

Customer service

Multitasking

Phone & in-store service

Job description

O'Reilly Auto Parts seeks a Parts Specialist at our Cedar Lake, IN location to provide high-level service to retail and installer customers and assist store management with tasks. Bilingual candidates encouraged to apply.

You will greet customers, help select merchandise, assist professional customers, handle transactions, and support daily operations. Responsibilities include maintaining the cash drawer, processing exchanges, resolving complaints, stocking and image planogram updates, and