Bilingual Automotive Parts & Customer Service Specialist

O'Reilly Auto Parts; Angola (IN); Presencial; USD 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions Start

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Descripción de la vacante

O'Reilly Auto Parts in Indiana is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply and will be valued for service excellence.

You will greet customers, assist with merchandise selection, handle transactions, and help with stock, planograms, and basic store services. The role combines customer service with operational duties and a chance to grow within a stability-focused

Formación

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling phone calls and in-store customers simultaneously.
• Bilingual candidates are encouraged to apply.

Responsabilidades

• Greet retail and installer customers in a friendly manner and assist with merchandise selection.
• Assist managers and installer service specialists in serving professional customers as needed.
• Process cash, checks, and credit card transactions securely.
• Handle exchanges/returns per policy and address customer complaints.
• Perform daily store operations, including stocking shelves and planogram updates.

Conocimientos

Outstanding customer service

Multitasking

Alphanumeric matching

Bilingual: Spanish

Phone and in-store sales

Educación

ASE certification

Descripción del empleo

O'Reilly Auto Parts in Indiana is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply and will be valued for service excellence.

You will greet customers, assist with merchandise selection, handle transactions, and help with stock, planograms, and basic store services. The role combines customer service with operational duties and a chance to grow within a stability-focused