Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Sullivan (IN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401k plan

Stock purchase

Medical, dental, vision insurance

Tuition assistance

Paid time off

Job summary

O'Reilly Auto Parts in Sullivan, IN seeks a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in completing assigned tasks and encourages bilingual applicants.

Responsibilities include greeting customers, promoting service programs, assisting with merchandise selection, handling cash and transactions, and addressing complaints. Growth and training opportunities are available, with a focus on teamwork and reliability.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs, e.g. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot.
• Greet retail/walk-in customers and assist them in choosing merchandise.
• Assist managers and/or installer service specialists in serving professional customers.
• Complete assigned company training related to position.
• Answer store calls, lookup parts and quote prices per policy, and offer Low-Price Guarantee.
• Maintain cash drawer, process cash/credit transactions, and make change.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts in Sullivan, IN seeks a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in completing assigned tasks and encourages bilingual applicants.

Responsibilities include greeting customers, promoting service programs, assisting with merchandise selection, handling cash and transactions, and addressing complaints. Growth and training opportunities are available, with a focus on teamwork and reliability.