Bilingual Auto Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Splendora (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, Dental, Vision insurance

Flexible Spending Account (FSA)

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management with daily tasks.

A bilingual candidate is encouraged to apply, with responsibilities spanning customer assistance, returns processing, and operating store equipment after training. Occasional delivery driving may be required; we value teamwork and flexibility.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist professional customers as needed.
• Process exchanges and returns per policy.
• Address and resolve customer complaints.
• Operate brake lathe and store equipment after training.
• Occasionally drive a delivery vehicle when needed.
• All other duties as assigned.

Skills

Customer service

Bilingual Spanish

Multitasking

Match alphanumeric sequences

Education

ASE certification

Tools

Brake lathe

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management with daily tasks.

A bilingual candidate is encouraged to apply, with responsibilities spanning customer assistance, returns processing, and operating store equipment after training. Occasional delivery driving may be required; we value teamwork and flexibility.