Bilingual Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Spencer (IA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Spencer, Iowa is seeking a Parts Specialist to provide exceptional service to retail and installer customers. This position involves assisting customers in selecting merchandise, processing transactions, and addressing inquiries promptly.

The ideal candidate possesses strong customer service skills, multitasking abilities, and a familiarity with automotive parts. O'Reilly offers competitive wages, benefits including medical insurance, a 401k plan, and opportunities for career advancement.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Exceptional friendly and professional customer service skills.
• Must be able to multitask, handling customers on the phone and in-store simultaneously.

Responsibilities

• Provide high level of service to retail and installer customers.
• Assist managers and customers in store and via phone.
• Process sales transactions accurately and maintain the cash drawer.
• Drive delivery vehicle when needed.

Skills

Customer service

Multitasking

Automotive parts knowledge

Bilingual (Spanish)

Tools

Brake lathe

Job description

O'Reilly Auto Parts in Spencer, Iowa is seeking a Parts Specialist to provide exceptional service to retail and installer customers. This position involves assisting customers in selecting merchandise, processing transactions, and addressing inquiries promptly.

The ideal candidate possesses strong customer service skills, multitasking abilities, and a familiarity with automotive parts. O'Reilly offers competitive wages, benefits including medical insurance, a 401k plan, and opportunities for career advancement.