Bilingual Auto Parts Specialist - Customer Service

O'Reilly Auto Parts; Adel (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical, dental, and vision insurance

401k with employer contributions

Tuition educational assistance programs

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Adel, Iowa to provide exceptional service to both retail and installer customers. This role involves greeting customers, assisting with product selections, and ensuring operational tasks are completed efficiently.

Qualified candidates should possess strong customer service skills, the ability to multitask, and familiarity with automotive parts. The position offers competitive wages, paid time off, and benefits such as 401k and medical insurance.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store.

Responsibilities

• Provide high-level service to retail and installer customers.
• Assist with daily operational tasks and customer interactions.
• Process exchanges and returns and address customer complaints.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Adel, Iowa to provide exceptional service to both retail and installer customers. This role involves greeting customers, assisting with product selections, and ensuring operational tasks are completed efficiently.

Qualified candidates should possess strong customer service skills, the ability to multitask, and familiarity with automotive parts. The position offers competitive wages, paid time off, and benefits such as 401k and medical insurance.