Auto Parts Specialist — Bilingual Customer Care

O'Reilly Auto Parts; Centerville (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance programs

Job summary

O'Reilly Auto Parts is looking for a Parts Specialist in Centerville, Iowa. In this role, you'll provide exceptional service to both retail and installer customers, assist with store operations, and engage in various in-store services. The ideal candidate will have customer service experience and the ability to work efficiently in a multitasking environment.

We offer competitive wages, medical benefits, and opportunities for career growth. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply for this dynamic position.

Qualifications

• Customer service experience in retail or automotive settings is preferred.
• Ability to multitask and handle customer inquiries over the phone and in-store.
• Familiarity with automotive parts and systems is a plus.

Responsibilities

• Provide excellent service to retail and installer customers.
• Assist in the accomplishment of assigned store management tasks.
• Resolve customer complaints and process returns.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification (desired)

Job description

O'Reilly Auto Parts is looking for a Parts Specialist in Centerville, Iowa. In this role, you'll provide exceptional service to both retail and installer customers, assist with store operations, and engage in various in-store services. The ideal candidate will have customer service experience and the ability to work efficiently in a multitasking environment.

We offer competitive wages, medical benefits, and opportunities for career growth. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply for this dynamic position.