Auto Parts Specialist — Bilingual Customer Care

O'Reilly Auto Parts; Cherokee (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is looking for a Parts Specialist in Cherokee, Iowa to provide exceptional service to retail and installer customers. This role includes helping customers with their selections, managing transactions, and responding to inquiries efficiently.

The ideal candidate will possess strong multitasking abilities and excellent customer service skills. The position offers competitive wages, 401k with employer contributions, and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Experience with automotive parts and cataloging.
• Fluency in Spanish is highly desired.

Responsibilities

• Provide high-level service to retail and installer customers.
• Assist customers in selecting merchandise.
• Handle transactions accurately and maintain cash drawer.
• Resolve customer complaints professionally.

Skills

Outstanding customer service

Multitasking abilities

Alphanumeric sequence matching

Education

ASE certification

Job description

O'Reilly Auto Parts is looking for a Parts Specialist in Cherokee, Iowa to provide exceptional service to retail and installer customers. This role includes helping customers with their selections, managing transactions, and responding to inquiries efficiently.

The ideal candidate will possess strong multitasking abilities and excellent customer service skills. The position offers competitive wages, 401k with employer contributions, and opportunities for career growth.