Automotive Parts Specialist – Bilingual Customer Expert

O'Reilly Auto Parts; Cedar Rapids (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Cedar Rapids, Iowa, is looking for a Parts Specialist to deliver top-notch service to retail and installer customers. The ideal candidate must excel in multitasking while assisting customers over the phone and in the store. Responsibilities include serving customers, resolving complaints, and performing operational tasks.

O'Reilly offers competitive wages, health insurance options, and opportunities for career growth. Bilingual candidates are encouraged to apply, especially those fluent in Spanish.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store simultaneously.
• ASE certification is desired.

Responsibilities

• Provide retail and installer customers with excellent service.
• Assist customers with merchandise selection and resolve complaints.
• Perform operational tasks including inventory cycle counts and returns.

Skills

Customer service

Multitasking

Alphanumeric matching

Familiarity with automotive parts

Fluency in Spanish

Job description

O'Reilly Auto Parts in Cedar Rapids, Iowa, is looking for a Parts Specialist to deliver top-notch service to retail and installer customers. The ideal candidate must excel in multitasking while assisting customers over the phone and in the store. Responsibilities include serving customers, resolving complaints, and performing operational tasks.

O'Reilly offers competitive wages, health insurance options, and opportunities for career growth. Bilingual candidates are encouraged to apply, especially those fluent in Spanish.