Bilingual Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Waukee (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Waukee, Iowa. The role involves providing exceptional service to retail and installer customers while supporting store management. Candidates who are bilingual are encouraged to apply.

Responsibilities include ensuring proper customer service, handling transactions, processing returns, and performing various automotive assistance services. A competitive compensation package is offered, including medical benefits and opportunities for career growth.

Qualifications

• Fluency in multiple languages (Spanish is highly desired).
• Familiar with automotive parts and sales or service.

Responsibilities

• Provide excellent customer service and assist in merchandise selection.
• Handle customer transactions and maintain cash drawer.
• Address and resolve customer complaints.

Skills

Outstanding customer service

Ability to multitask

Alphanumeric sequence matching

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Waukee, Iowa. The role involves providing exceptional service to retail and installer customers while supporting store management. Candidates who are bilingual are encouraged to apply.

Responsibilities include ensuring proper customer service, handling transactions, processing returns, and performing various automotive assistance services. A competitive compensation package is offered, including medical benefits and opportunities for career growth.