Bilingual Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Decorah (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Decorah, Iowa. The role involves providing excellent service to retail and installer customers, assisting in merchandise selection, and maintaining operational tasks.

Ideal candidates will showcase exceptional customer service skills, multitask effectively, and possess familiarity with automotive parts. The position offers competitive wages, health insurance, and opportunities for career growth.

Qualifications

• Outstanding, friendly, and professional customer service skills.
• Ability to handle multiple customers on phone and in-store simultaneously.
• Familiarity with automotive parts and sales/service.

Responsibilities

• Provide excellent service to customers and assist in merchandise selection.
• Help with daily operational tasks and maintain cash drawer accurately.
• Address customer complaints and process exchanges/returns.

Skills

Customer service

Multitasking

Ability to match alphanumeric sequences

Education

ASE certification

Tools

Automotive test equipment

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Decorah, Iowa. The role involves providing excellent service to retail and installer customers, assisting in merchandise selection, and maintaining operational tasks.

Ideal candidates will showcase exceptional customer service skills, multitask effectively, and possess familiarity with automotive parts. The position offers competitive wages, health insurance, and opportunities for career growth.