Bilingual Auto Parts & Customer Service Specialist

O'Reilly Auto Enterprises, LLC; Foxborough (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer contributions

Stock purchase plan

Tuition assistance

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high level service to retail and installer customers while supporting store management in daily tasks. The role emphasizes accurate pricing, quotes, and upselling related items, with bilingual candidates encouraged.

Responsibilities include greeting customers, assisting with merchandise, handling cash and payments, and processing exchanges per policy. Occasional store operations and testing equipment use may be required.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must multitask, handling customers in-store and on the phone.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and installer service staff as needed.
• Process cash/credit transactions and maintain the cash drawer securely.

Skills

Alphanumeric matching

Outstanding customer service

Multitasking

Bilingual (Spanish preferred)

Tools

Cash handling

Brake lathe

POS system

Job description

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high level service to retail and installer customers while supporting store management in daily tasks. The role emphasizes accurate pricing, quotes, and upselling related items, with bilingual candidates encouraged.

Responsibilities include greeting customers, assisting with merchandise, handling cash and payments, and processing exchanges per policy. Occasional store operations and testing equipment use may be required.