Bilingual Auto Parts Specialist | Customer Service

O'Reilly Auto Parts; Sulphur (LA); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions

Medical, Dental, Vision Insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Sulphur, LA is seeking a Parts Specialist to serve retail and professional customers with a high level of service. You will greet customers, assist with merchandise choices, and support management in daily tasks.

The role includes handling cash, processing payments, and performing in-store services such as battery tests and wiper installations where allowed. Bilingual candidates are encouraged to apply, with opportunities for career growth within the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet retail/walk-in customers and assist with merchandise decisions.
• Support managers and installers in serving professional customers as needed.
• Process exchanges and returns per company policy.
• Answer store calls, look up parts, quote prices, and suggest related items.
• Maintain cash drawer, accept payments, and process transactions.
• Perform in-store services (wipers, batteries, tests) where allowed.
• Occasionally drive a delivery vehicle when needed.
• Complete daily image maker and planogram tasks.

Skills

Customer service

Multitasking

Alphanumeric matching

Bilingual (Spanish)

Education

ASE certification

Tools

Brake lathe

Cash register

Job description

O’Reilly Auto Parts in Sulphur, LA is seeking a Parts Specialist to serve retail and professional customers with a high level of service. You will greet customers, assist with merchandise choices, and support management in daily tasks.

The role includes handling cash, processing payments, and performing in-store services such as battery tests and wiper installations where allowed. Bilingual candidates are encouraged to apply, with opportunities for career growth within the company.