Bilingual Auto Parts Specialist — Customer‑Focused

O'Reilly Auto Parts; Lake Charles (LA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Paid time off

Medical, dental, & vision insurance

401k with employer contributions

Tuition assistance

Career growth opportunities

Wellbeing programs

Zusammenfassung

O'Reilly Auto Parts in Lake Charles, LA is seeking a Parts Specialist to deliver a high level of service to retail and installer customers. The role also supports store management and encourages bilingual candidates to apply.

You will greet customers, help them select merchandise, process transactions, handle returns, stock shelves, update planograms, and assist with daily operations. Bilingual skills are highly valued.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store.

Aufgaben

• Greet customers and assist in selecting merchandise.
• Serve professional customers with support as needed.
• Process cash/credit transactions and returns per policy.
• Answer store phone calls and provide quotes/prices.
• Assist with stocking, planogram updates and freight receiving.
• Perform daily operational tasks and stock adjustments.
• Operate store test equipment after training.
• Provide in-store services (e.g., wipers, batteries, diagnostics) where allowed.
• Occasionally drive a delivery vehicle if needed.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Bilingual encouraged

Jobbeschreibung

O'Reilly Auto Parts in Lake Charles, LA is seeking a Parts Specialist to deliver a high level of service to retail and installer customers. The role also supports store management and encourages bilingual candidates to apply.

You will greet customers, help them select merchandise, process transactions, handle returns, stock shelves, update planograms, and assist with daily operations. Bilingual skills are highly valued.