Bilingual Auto Parts Specialist: Customer Champion

O'Reilly Automotive; Youngsville (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions from

Paid Time Off

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high level service to retail and installer customers in a store setting. The role supports store management in daily tasks and may involve assisting professional customers as needed.

Bilingual candidates are encouraged to apply, with responsibilities including greeting customers, handling phone inquiries, and processing transactions while maintaining accurate cash handling and returns per policy.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail and installer customers and assist them in selecting merchandise.
• Support store management in assigned tasks and daily operations.
• Answer customer calls, look up parts, quote prices and promote related items.
• Process exchanges and returns in accordance with policy.
• Maintain cash drawer and process payments.
• Assist with stock, shelving, and in-store services as needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Language skills

Education

ASE certification

Tools

POS system

Cash handling

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high level service to retail and installer customers in a store setting. The role supports store management in daily tasks and may involve assisting professional customers as needed.

Bilingual candidates are encouraged to apply, with responsibilities including greeting customers, handling phone inquiries, and processing transactions while maintaining accurate cash handling and returns per policy.