Bilingual Auto Parts Retail Service Lead

O'Reilly Auto Parts; Wareham (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions start

Stock Purchase Plan

Medical, Dental, & Vision Insurance

Job summary

O'Reilly Auto Parts in Wareham, MA seeks a Retail Service Specialist to support the Store Manager and Assistants with sales, customer service, store appearance, and operations. The role includes shift management in the Manager's absence, ensuring timely order processing and customer communication.

Qualified candidates should have strong communication skills; bilingual abilities are encouraged. The position offers competitive wages, benefits, and opportunities for career growth within a

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels in the retail showroom and ensure adherence to service programs.
• Answer telephone calls according to company policy and manage store communications.

Skills

Communication skills

RSS Certification

Job description

O'Reilly Auto Parts in Wareham, MA seeks a Retail Service Specialist to support the Store Manager and Assistants with sales, customer service, store appearance, and operations. The role includes shift management in the Manager's absence, ensuring timely order processing and customer communication.

Qualified candidates should have strong communication skills; bilingual abilities are encouraged. The position offers competitive wages, benefits, and opportunities for career growth within a