Bilingual Auto Parts Retail Service Lead

O'Reilly Auto Parts; Hudson (NH); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with company match starting Day 1

Medical, Dental, & Vision Insurance

Descripción de la vacante

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role includes shift management in the absence of store leaders, with bilingual candidates encouraged to apply.

The position emphasizes leadership in customer interactions, merchandise invoicing, order processing, and daily store duties. Growth opportunities are highlighted within a strong promote-from-within culture.

Formación

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Fluency in multiple languages (Spanish is highly desired).
• ASE Certification is preferred OR required as noted.

Responsabilidades

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure program execution.
• Ensure telephone is answered according to company policy.
• Process buy online/ship to store, transfers, and DC add orders in a timely manner and contact customers on shipment arrivals.

Conocimientos

Strong communication skills

RSS Certification

Fluency in multiple languages

Educación

ASE Certification

Descripción del empleo

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role includes shift management in the absence of store leaders, with bilingual candidates encouraged to apply.

The position emphasizes leadership in customer interactions, merchandise invoicing, order processing, and daily store duties. Growth opportunities are highlighted within a strong promote-from-within culture.