Bilingual Auto Parts Installer & Service Lead

O'Reilly Auto Parts; Forest Hill (TX); Sur place; USD 17 000 - 31 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with employer contributions start

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Résumé du poste

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter and oversee daily activity of the delivery team. The role emphasizes accurate order delivery, vehicle maintenance, and strong customer relationships across installers and sales staff.

Ideal candidates bring hands-on automotive repair knowledge and strong communication skills, with bilingual abilities (Spanish highly desired).

Qualifications

• Strong background in mechanics.
• Above-average communication skills.
• Hands-on knowledge of automotive repairs (desirable).
• Fluency in multiple languages (Spanish highly desired).
• ASE Certification preferred.

Responsabilités

• Develop sales relationships with installers/professional customers.
• Take customer orders by phone and online; invoice orders and direct parts delivery.
• Route and manage delivery specialists to ensure timely orders.
• Ensure delivery vehicles are serviced and maintained per company standards.
• Verify warranty parts/cores billed before customers leave.
• Credits for new cores and returns processed promptly.
• Assist on front and retail counters as needed.
• Assist with backroom duties: auto-load, returns, stock, etc.

Connaissances

Mechanics

Communication

Spanish language

Formation

ASE Certification

Description du poste

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter and oversee daily activity of the delivery team. The role emphasizes accurate order delivery, vehicle maintenance, and strong customer relationships across installers and sales staff.

Ideal candidates bring hands-on automotive repair knowledge and strong communication skills, with bilingual abilities (Spanish highly desired).