Bilingual Auto Parts Installer & Delivery Lead

O'Reilly Auto Parts; Woodland (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401(k) with employer contributions

Medical/Dental/Vision insurance

Flexible spending account

Education assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the store's installer counter. The role oversees daily activity of the delivery team to ensure accurate and timely order deliveries. Bilingual candidates are encouraged to apply.

Essential duties include taking orders, invoicing, picking and staging parts, and coordinating with delivery staff to maintain high service levels. ASE certification and automotive knowledge are valued.

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders over phone and online; invoice, pick and stage parts for delivery, and route delivery staff.
• Ensure delivery vehicles are serviced and maintained.
• Record daily mileages in fleet devices.
• Collaborate with Sales Specialists/Territory Managers for service excellence.
• Verify warranty parts and cores are billed before checkout.
• Process returns and credits promptly.
• Assist on front and retail counters; help with backroom duties.
• Handle customer labor claims quickly and accurately.

Skills

Mechanics expertise

Communication skills

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the store's installer counter. The role oversees daily activity of the delivery team to ensure accurate and timely order deliveries. Bilingual candidates are encouraged to apply.

Essential duties include taking orders, invoicing, picking and staging parts, and coordinating with delivery staff to maintain high service levels. ASE certification and automotive knowledge are valued.