Bilingual Installer Service & Parts Specialist

O'Reilly Automotive; Mount Pleasant (Westmoreland County); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions Start

Medical, Dental & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts seeks an Installer Service Specialist to build strong relationships with professional customers, coordinate orders and deliveries, and oversee delivery personnel to ensure accurate, timely service. The role emphasizes mechanical expertise and customer-focused support across counter and field operations.

Qualified candidates bring hands-on automotive repair knowledge; ASE certification is preferred, and Spanish language ability is highly valued to serve a diverse customer

Qualifications

• Strong background in mechanics.
• Above-average communication skills.
• Hands-on knowledge of automotive repairs; ASE certification preferred; Spanish language skills encouraged.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Take orders by phone and online, invoice orders, and coordinate parts for delivery.
• Direct delivery specialists to ensure timely and accurate deliveries.
• Ensure delivery vehicles are serviced and inspected per company standards.
• Record daily mileages in fleet management systems and coordinate returns/warranties.
• Collaborate with Sales Specialists/Territory Managers to deliver excellent service to professional customers.
• Assist on front and retail counters; support backroom duties as needed.
• Process customer labor claims quickly and efficiently.

Skills

Mechanics

Communication

Automotive repair

Spanish language

ASE Certification

Education

ASE Certification

Job description

O'Reilly Auto Parts seeks an Installer Service Specialist to build strong relationships with professional customers, coordinate orders and deliveries, and oversee delivery personnel to ensure accurate, timely service. The role emphasizes mechanical expertise and customer-focused support across counter and field operations.

Qualified candidates bring hands-on automotive repair knowledge; ASE certification is preferred, and Spanish language ability is highly valued to serve a diverse customer