Bilingual Auto Insurance CSR — Hybrid (Plano)

Amwins; Plano (TX); Hybride; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision benefits start

Mental health support

Life & AD&D Insurance

Health Savings Account

FSA & Dependent Care

Parental Leave

Voluntary coverage options

Retiree medical benefits

401(k) with company match

Paid Time Off and holidays

Career development opportunities

Résumé du poste

AMWINS Specialty Auto is seeking a detail-oriented Customer Service Representative (CSR) to support non-standard personal auto insurance across Texas, Florida, and Oklahoma. The role is Hybrid in Plano, TX with 2–3 days onsite, and involves collaboration with agents, insureds, underwriting, and internal teams in a fast-paced setting.

Ideal for entry-level candidates or experienced professionals seeking growth in specialty auto.

Qualifications

• 1–3 years of customer service, administration, or insurance experience.
• Interest in or experience with personal auto or non-standard auto insurance.
• Active Property & Casualty license or willingness to obtain (training provided).
• Strong communication, organization, and multitasking skills.

Responsabilités

• Service non-standard auto policies including endorsements, cancellations, and renewals.
• Support agents and insureds with policy, coverage, and billing inquiries.
• Ensure accuracy, documentation, and compliance with state regulations (TX, FL, OK).
• Collaborate with underwriting and producers to resolve issues efficiently.

Connaissances

Customer service

Administrative

Insurance experience

Bilingual English/Spanish

Description du poste

AMWINS Specialty Auto is seeking a detail-oriented Customer Service Representative (CSR) to support non-standard personal auto insurance across Texas, Florida, and Oklahoma. The role is Hybrid in Plano, TX with 2–3 days onsite, and involves collaboration with agents, insureds, underwriting, and internal teams in a fast-paced setting.

Ideal for entry-level candidates or experienced professionals seeking growth in specialty auto.