Bilingual Auto CSR (Spanish/English) – Growth & Benefits

Government Employees Insurance Company; Richardson (TX); In loco; USD 32.000 - 49.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellness benefits starting

401(k) with up to 6% match

13 paid holidays annually (8 fixed, 5浮

Descrizione del lavoro

Government Employees Insurance Company (GEICO) seeks a Bilingual Customer Service Representative (Spanish) in Richardson, TX. The role focuses on guiding policyholders through coverage needs, billing inquiries, and policy updates while delivering world-class service.

Requirements include fluent Spanish and English, with 1+ year in customer-facing roles. The position offers on-site work with generous benefits and opportunities for growth. Evening and weekend shifts are available.

Competenze

• Bilingual Spanish/English required.
• 1+ year of customer-facing experience preferred but not required.
• Experience in high-volume call centers with KPIs is a plus.

Mansioni

• Handle incoming calls, messages, and billing questions.
• Provide policy updates and product recommendations to customers.
• Ensure positive customer experience through problem resolution.

Conoscenze

Bilingual Spanish/English

Customer service

Call center

Formazione

High School Diploma or GED

Descrizione del lavoro

Government Employees Insurance Company (GEICO) seeks a Bilingual Customer Service Representative (Spanish) in Richardson, TX. The role focuses on guiding policyholders through coverage needs, billing inquiries, and policy updates while delivering world-class service.

Requirements include fluent Spanish and English, with 1+ year in customer-facing roles. The position offers on-site work with generous benefits and opportunities for growth. Evening and weekend shifts are available.