Bilingual Auto Claims Investigator - Onsite

Loyalty MGA LLC; Miami (FL); On-site; USD 30,000 - 47,000; Full time

Job summary

Loyalty MGA LLC in Miami, FL is seeking an experienced bilingual Auto Insurance Adjuster to join onsite. You will investigate auto claims, determine coverage and exposure, and resolve cases with a focus on fairness and speed.

Requirements include a High School Diploma or GED, at least 6 months of claims handling, bilingual English/Spanish, and basic Microsoft Office skills. A license is preferred and must be kept current.

Qualifications

• High School Diploma or GED required.
• 6 months of claims handling or intake experience.
• Bilingual in English and Spanish is required.
• Active insurance adjuster’s license preferred; must obtain and maintain as needed.
• Strong customer service and communication skills.
• Basic proficiency in Microsoft Office.

Responsibilities

• Investigate and assess auto insurance claims across Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.
• Determine coverage, valuation, and exposure for claims.
• Resolve claims efficiently and fairly.
• Collect and analyze statements from involved parties.
• Maintain accurate claim reserves.
• Provide exceptional customer service to internal and external stakeholders.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Microsoft Office

Education

High School Diploma or GED

Bachelor's degree in business (preferred)

Tools

Microsoft Office

Job description

Loyalty MGA LLC in Miami, FL is seeking an experienced bilingual Auto Insurance Adjuster to join onsite. You will investigate auto claims, determine coverage and exposure, and resolve cases with a focus on fairness and speed.

Requirements include a High School Diploma or GED, at least 6 months of claims handling, bilingual English/Spanish, and basic Microsoft Office skills. A license is preferred and must be kept current.